Return Policy
At Root for Cute, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a simple return process. Please review our return policy below.
Eligibility for Returns
- Items must be returned within 30 days of receiving your order.
- To be eligible for a return, the item must be unused, in the same condition you received it, and in the original packaging.
- Some items, such as sale or clearance products, may be final sale and non-refundable. Please check the product description for return eligibility before purchasing.
Return Process
- Contact Us: Email our customer support team at info@rootforcute.com with your order number and reason for return. We will provide instructions on how to proceed.
- Shipping Your Return: Once your return is approved, you will be responsible for covering the return shipping costs.
- Inspection: After we receive your return, we will inspect the item and notify you if the return is accepted or declined.
Refunds
- If your return is approved, your refund will be processed within 5-7 business days after we receive the item.
- The refund will be applied to your original payment method. Please note that shipping costs are non-refundable.
Exchanges
If you received a damaged or defective item, we will replace it at no extra cost. Please contact us within 7 days of receiving the product.
Non-Returnable Items
- Gift cards
- Sale/clearance items (if marked as final sale)
Late or Missing Refunds
If you haven’t received a refund after the expected time:
- First, check with your bank or payment provider.
- If you still haven’t received your refund, please contact us at info@rootforcute.com
Contact Us
If you have any questions about our returns or refunds, feel free to reach out to us at info@rootforcute.com
